Order Fulfillment (S&R)
What we do:
We have a state of the art shipping and receiving department that is fully integrated with our CRM software!
Shipping:
All orders shipped within 24 business hours Guaranteed!
Whether you have only one type of product or various packages, whether you want to ship orders with just a packing slip or a brochure and letter…no problem!
We offer Pick’n Pack Order Fulfillment that will take care of all your specific order fulfillment needs and the best part is….we conduct QA on every single order before it ships.
Receiving:
We have an amazing CRM integration in place for our receiving operations.
Our receiving process is directly integrated with customer service so that we can follow up with the customers that have returned orders.
Also, there is direct refund integration for received RMA’s that are inserted into the system.
In addition each customer is sent an automated email upon receipt of their goods.
Cost:
We charge a flat rate of $1.50 per domestic order shipped no matter what goes in it. We charge a flat rate of $2.75 to ship international orders.
A point to note is that if you stick with USPS services, there are no additional boxing or material costs added!